link to Econonmic Development Home link to Salt Lake County home
Text Size A A A
spacer
Financing and Incentives Real Estate Demographics Industry Labor Transportation Resources and Links
spacer
Start a new business in Salt Lake CountyGrowing your business in Salt Lake CountyMoving your business to Salt Lake CountyMoving your business to Salt Lake County
spacer
Up and Coming

Email Security and Etiquette

Tuesday Sep. 16, 2008

Email – Control the Content, Control the Risk
Email is the most widely used internet application in the world, and is the most pervasive form of business communication.  Moreover, Government regulations now specify supervision, retention, and retrieval for all businesses no matter how small. Non-compliance is a serious issue with quantifiable penalties.

Lawsuits are being filed against employees, businesses, and other parties for emails containing casual or intentional abuse and release of sensitive information, and much more.

The Workshop will include:
email facts Email Facts – Why is it so important – and why should I care?
how to recognize viruses How to recognize Viruses, Worms, Phishing, Pharming, Vishing, and more.
government email regulations Government email regulations – your company owns the email – you are responsible.
Retention & storage Retention, Storage, Retrieval – why it is- and will continue to be important to any size business.
major email issues impacting small businesses Major email issues affecting businesses large and small.
how to minimize risks How to minimize risks and litigation – what is being sent through your company email?
develop email policies and procedures Developing and implementing email Policies and Procedures.
future email trends Future Trends and how they will affect your company.

Image is everything- ‘what’ is said and ‘how’ it’s said is a direct reflection on your company. Controlling content will not only enhance your company image, but help to control the risk.
Learn the importance of:
putting your best foot forward Putting Your Best Message Forward
importance of email follow up Importance Of Follow-Up
when to print hard copies of email When to Print A Hard Copy
integrating tact Integrating Tact And Diplomacy
when email shouldn't be sent When Messages Should Not Be Sent
adding warmth to your messages How to  Add Warmth To Your Messages
common email mistakes The Most Common Faux Pas

April's workshop will be taught Alice Belisle and Ellen Reddick, founding partners in Impact Factory - a Utah based firm with clients across the U.S., England, & Africa.

Alice Belisle is a Certified Information Systems Specialist; a Certified Exchange/Outlook Administrator; a Software Application and Training Specialist, with certifications and certificates in over 20 software programs.  She is also a Cyber Security Expert and a member of Governor Huntsman’s Homeland Security Team.

She was chosen as “One of the Top 30 Women in Utah to Watch 2006” by Utah Business Magazine. And while working/consulting in Washington, DC was the recipient of 2 Awards for “Innovation in Technology.” She has won one international and five national awards for “Excellence in Marketing’” and is a published author.

Ellen Reddick is a Leading Authority on Business Etiquette and Protocol. She is a Certified Etiquette & Protocol consultant; a Certified Project Management Professional, and is Certified as a Facilitator Including Project Management, Implementation, Tools. and Techniques.


Ellen is the “Family and Business Protocol and Etiquette Expert” for ‘Studio 5” on KSL, and is a guest speaker on many radio programs. She is a noted author of several business books and articles. Her books include Back to Basics - The Art of Professionalism in Our Lives and The Complete Job Search Handbook. Ellen is also a leading expert in Children’s Etiquette and Manners. And her latest book on Etiquette and Manners for children is due out this summer.

Register Online or by calling Marian Hein, Salt Lake County Economic Development at 468-2502.

Tuesday September 16, 2008


SL County Government Center
11:00 a.m.-1:00 p.m.
2001 So. State Street, North Building
Council Chambers, 1st Floor

spacer
Did you know?
Horizontal Divider