Helping your Business Gain Impact

Now more than ever, it’s important to make an impact in the workplace. But sometimes it’s hard to know what signals you’re sending or are supposed to be sending. That’s where Ellen Reddick with the Impact Factory comes in. Ellen is a leading authority on business etiquette and protocol and through seminars, workshops and one-on-one sessions, she helps her clients create a professional presence for themselves.

“I saw a huge need for this in the marketplace among people who have not perfected their skills. The younger generation especially, haven’t developed these soft skills and it’s hampering them in their jobs and their ability to get ahead,” Ellen says. “Soft skills are how you present yourself, your grooming, your body language and your business and social etiquette skills.”

Through her website, www.impactfactoryutah.com, Ellen outlines the various services she offers, from seminars for businesses where she covers handshakes, business meals and gift giving, to personal instruction where she tailors her instruction to a person’s specific needs. Ellen also offers a weekly etiquette tip Monday mornings for those who sign up for her email list. Tips include things like how to leave a proper voicemail message or how to introduce people to each other.

“I help anyone from a 16 –year- old getting their first job to a 60-year -old reentering the workforce,” Ellen says. “It can take an hour to a couple of weeks, depending on what they want. Some want a resume written from ground zero or to work on their posture and the way to dress or how to present the proper package when they go out. Whatever they need and whatever their goal is, I customize a program for them.”

Lately, Ellen has been working with people who have been laid off or are reentering the workforce due to the shaky economy. “I help them improve their professional presence, work on their resumes, teach them interviewing skills and how to dress for the interview as well as follow up decorum—like writing a hand written thank you note,” she says.
 
Ellen began Impact Factory six years ago after working in the corporate world as a branch manger, branch director and national process improvement administrator for Lucent Technology.

“It became a huge issue [in the business world] where people weren’t answering the phone well and weren’t presenting themselves well,” Ellen says. “Everyone needs these skills everywhere in their lives, whether it’s meeting an employer or your prospective in-laws for the first time. Even when you’re going to buy a car, if you dress appropriately and hold yourself the right way, you’re in a position to get a better deal.”

To find out more about Impact Factory, visit www.impactfactoryutah.com or call Ellen at 801-581-0369. You can also contact her via mail at PO Box 205, 1338 South Foothill Blvd, Salt Lake City, Utah, 84108.

Business Highlight provided by The Valley Journals. Written by Crystal Liechty.

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